© Brandthumb, Inc.

Our Passion

Exceptional design fuels excellent customer experiences.

 

Creativity is at the heart of the entire customer journey because how you interact with customers affects their level of engagement, retention, and ultimately, their loyalty to your brand.

Design Is Critical

Regardless of what industry your company operates in, we are now all in the experience business.

 

Design is no longer a secondary or purely supporting function when it comes to your customer experience — it’s indispensable to it.

“Ownable” Ideas

We focus on developing exceptional, "ownable" ideas born from insight and intuition.

 

We take those ideas and create a plan for client success. Then we deliver it with superior execution.​

Our Approach

  • We listen to the challenges, objectives, brand position, and desires.

  • We research the opportunities and pitfalls.

  • We strategize – a fun quest to be better, smarter, stronger, faster, etc.

  • We develop creative ideas ensuring that the communication and visual language resonates.

  • We engage targets intending to encourage them to take the desired action by providing them with a great branded experience at every touchpoint.

Check Out What We Can Do

Brand Strategy

We develop brand strategies that outline specific, long-term goals rooted in insightful business solutions.

 

Our development process revolves around the brand's character and positioning in the marketplace. These aspects make the brand identifiable and distinguishable so they connect directly to consumer needs, emotions, desires, and trends.

 

We create the functional and emotional benefits of the brand to give it purpose in the minds of consumers.

Brand Identity

We leverage creativity to solve business challenges.

 

Our process engages clients in a focused, open collaboration that informs a distinct and proprietary outcome.

 

We believe brand identities are about more than just aesthetics. We build brand identities that are uniquely recognizable and memorable by taking a fresh look at clients’ competitive positioning in the marketplace. Then we carefully design all touchpoints to appeal to their ideal customer and accurately portray their value proposition.

Brand Communications

We provide creative execution and messaging of any touchpoint where interaction happens between a brand and its customers.

 

The goal of our work is to engage customers with the best brand experience they could have.

 

We develop communications that are well planned, insightfully driven, and structured to wow customers. This keeps them coming back for more.